FAQs

Q?

Why do I need a security system?

A.

Whether for your home or business, a security system provides you with peace of mind. Homes and businesses with security systems are less likely to be broken into than those without security systems. In most cases, losses due to burglary are minimised in homes

Did you know that most break and enters occur between 10am and 3pm when most people are not at home? That’s a pretty big time window for someone to be able to be in your home undetected!

Most intruders will simply move on to an easier target rather than risk being caught by a home or business with an alarm system.

Q?

What if there is a power failure?

A.

All security alarm systems are fitted with a back-up battery for use in the event of mains power failure. For CCTV systems we can supply and install UPS battery back-up device as an option.

Q?

How much does security alarm systems cost?

A.

This is a very broad questions and there are a number of things we consider when a client asks us this question.

  1. Premises Type:  ie – home, retail, commercial
  2. Size and location of the premises
  3. Level of security that the client requires and their budget.

The short answer is they start from $650+, if you would like us to quote for you we can provide a free quote – Complete our contact form or call us.

Q?

Do you supply and install Wireless Alarms Systems?

A.

Yes, Armax Home Systems is very experienced installing systems in houses where wireless systems are ideal due to the inability to run cables concealed within the building.

Q?

Are wired or wireless security systems better?

A.

With the advances in technology there is no longer a clear winner. Hardwired systems mean you don’t need to replace batteries in sensors etc, but these are harder to install and in some cases impossible to install due to the building construction. All wireless systems that are used by Armax Home Systems supervise all wireless devices and alert the user and the monitoring centre in regards to low batteries, faults and even if the sensor “disappears” or fails with regular check ins. Wireless systems have the advantage that they are quick and easy to install, and in some cases also mean that you can take the system with you when you leave with minimal disturbance to the property.

Q?

What is the warranty on service work?

A.

Armax Home Systems provide a 12-36 months warranty on all newly installed parts and a 36 months warranty on labour.

Q?

Does an alarm system really reduce my chance of being burgled?

A.

Yes! Studies have shown that property with alarm systems in them are 3 to 4 times less likely to be burgled. Burglars look for places without alarm systems because it’s easier and they have less chance of being caught.

Q?

Will my pet trigger a false alarm on my home security system?

A.

Pet friendly sensors are available for most systems. We have sensors that will intelligently detect the difference between a person and a pet up to 45 kg, or two dogs up to 24kg each. For the cat lovers out there, the system will also allow up to 10 cats to be in the home.

Q?

I am renting, should I consider installing a security system?

A.

Yes, and we have a number of totally portable wireless systems that we can quickly and easily install that are just as quick and easy to remove without leaving marks.

Q?

Can I get a home security system without a phone line?

A.

Absolutely, and this is our speciality. We prefer to monitor our customers using both cellular (mobile) connections and also IP. Phone line are extremely vulnerable to tampering and compromise by simply cutting the incoming line. Cellular ensures this is not possible.

Q?

Can installing a home security system decrease my homeowners insurance?

A.

Generally yes with most insurers offering a discount of around 10 -15%. Monitored alarms will generally get an additional discount of around 5-10%. Its best to speak to you insurer direct.

You may even find that some insurers won’t cover you if you don’t have an alarm system!